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How does sensory brand experience influence brand equity? Considering the roles of customer (...)
http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwpV1bT4MwFG4WH9QXL9PEeUsffBwDWmBtsszodFl802iMTwTakm1xF8eI2W_yT3oKdG6J0UTfgFKg5XAu5TvfQegi8kjMg8SzIuozCFBYYHFJmpbHPEUi5Uie6KXsZ3b3Qu4fWLdTQR2TC6NhlaXuL3R6rq3LI3Y5m_Z0MLA1LIkRkB9XU1g1mU7iA29CS3b35nqpjfX__QLGqLMNAvqVxWMPG8M4A0OkWbtdlhN4evR7-7Ric7q7aGyeNgdcNwrASbH0sIbENpSO_xzYHtopvVN8VZy3jypqXEWbBhxfRVsmjzk9QB-9yTuWE5XiFELhyWyBIfAeS6yW5Ml4YCqgmKa3DJz-S2yqhILZxOCAYg1xTPEkwa1-W2Tgjo7UDKcreRctu9-ur7bqAzjKsSigrjEMcjTI8fJ1nN-orGOsN8DFXRyip-7tY6dnlaUfLEEZm1uciCaXVMRBEsUsYq7QgamKueQkkDFLfK5cQZxAUT-mInITVwZSeZxImDvXoUcIa-57N-IcBE54NG5yQRO4HksgiiKOCmrIM286FCUhuq7L8Roa5NswLAUk1AISOn4IAlJDjWW3acEI8lsHZsQoXJOAEKzWz12P_971BG3DHi_gcqdoYz7L1FlR8eI8_0I-ARriH0M
Journal Of Business Research, Volume 96, pp. 343 - 354
Journal Article : Full Text Online
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The effect of service quality on customer satisfaction and loyalty and the mediating (...)
http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwpV1ba9RAFB5WBdEH0SpYb8yDFqTEnUwmyQyUitSuUlGobCl9CpNJhgq9SN0V9s0_5H_0nLlkx9qKxZeQzSaHJOfLmXM_hDzXgreqsiLTRSnBQJFVpjpeZ0KKnuuedcqiK3tf7hzw3c9ysjUa_Yy1MC6XGe3zb-FTuaDKAetVMb9xESdMvf4SAuvoX2L5270P2w3YvtO178DZ5DcwPX6Bay-Kyf_iBY4BYrD-9gqYGYjCAdgH5MAWsAPbf0aPT_VAbTK8pVCBucAAg5mD1niMraCT8ggXiThCh8RsMaRmutoUl1wdMxkvvDbVkqe7H9fT23Q-XO0F9yfUbNd3Xg1_AGXnGno3PzvuQzl3cGNwF4FnZSJ561JgnVCeiual63NpuTs5W_reTmHJLn339z9XA1fhAPeMzljQdDAzLCzvvzXePrcgDmmKzkBisgEKDasbpNAghWvkBkfNCsRnvX8QF_6KKTdxcXiSGBVncnz-HhItyOfdOnVmepfcCXYIfeNZf4-M-pMVcjOWQayQ20mjyvvkB-CBejzQU0sDHmjAAz09oRuHm5GtNGXrxvhwkwIUaICF2wdY0AEWFGGBVP9G4gHZm2xPt95nYXZHZnidzzLVWoxYawnGW9uj3Y4D7bquMpVu69pwpW3LWjDnBTOtEcLmqgN1tdSdAJtdFw8JxeEFuVYKJIYRRVsrU9i2stKCGcxZX62ScXyJjQkd7XGwylFzGeNWycvhiq--m8ul5z66wrmPya0lpp-Q67Ozef_Ujxd55jDyC5xgl4k
Tqm Journal, Volume 32, Issue 3, pp. 543 - 558
Journal Article : Full Text Online
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The effect of service quality and customer satisfaction on customer loyalty
http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV1LS8NAEB7aCuLFN_gse_AkrE1302QXitIWixasWpRSLyHZbPCgrfZx6L93Jg-tF0-eAtkNJMxkXvvNfABnoSsi7SUuD2VDYYKiPK5j4XNXuVaE1ol1QqXsoeqNxONAdTsl6Be9MASrLGxiaqjjiaEaeU00JPo66Wt99fHJiTWKTlcLCo0wp1agE5qGVmVYo8nlogJrrf7t_ctPp6SfMnZh4tHgGEvI_JyTuHBue-07AhehR9ScIvvfnmrFUMvc-3S3YFm8dwq9vsigJ1kR4hcmuxju-H-fuA2becjKWpmO7UDJjndhvUDM78EIVY1luBA2Sdgssz4sa9dcsnAcs-brpVlgmPlup2y20k_RrL1essl4dT299UZFjflyH56710-dG54zNnCDYdCch0qYKMSYJsbAArUgQm8nE23RLkQiSqxfr_vWSDeWjhVWS5r-HkuDy8bxUGfkATAaWV8PtUY9Ma6MfG1kEnmJSjD5EY71DsEpxBKYfI450Wm8BWk-46iAJBk4MiBJBiTJQzj_fuQjG-Lx1-aTQjpB_j_Pgh_RHP29fAwbgjJywvb4J1CZTxf2NCOaqELZH46quUritX3dfxh8AUZC7r8
International Journal Of Bank Marketing, Volume 38, Issue 2, pp. 384 - 405
Journal Article : Full Text Online
Books & MediaSee all books & media results »
Books, music, movies and more
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Customer satisfaction : experiences in healthcare sector
https://find.library.duke.edu/catalog/DUKE99119508159208501
Book : View Online
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Measuring customer satisfaction
https://find.library.duke.edu/catalog/DUKE99119502470108501
Book : View Online
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Creating customer satisfaction
https://find.library.duke.edu/catalog/DUKE000941166
Book
Check Holdings for this item's availability Rubenstein Library, Ford Library
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Help Us Help You. Take the Perkins Library Customer Service Experience Survey! - Duke University Lib
https://blogs.library.duke.edu/blog/2023/11/09/help-us-help-you-take-the-perkins-library-customer-service-experience-survey/
Take the Perkins Library Customer Service Experience Survey! - Duke University Libraries Blogs Go Search Announcement , Life in the (...)
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Library Council Minutes - 2/4/2015
https://library.duke.edu/sites/default/files/dul/library-council-minutes/2015/minutes-2-4-15.pdf
. • At the end of every year, we do satisfaction surveys, which have replaced Liv Qual whose questions were not localized enough.
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Interpersonal Dynamics - Navigating Conflict in Work, Research, and Learning Environments - LibGuide
https://guides.library.duke.edu/conflict/interpersonal
Henry Cloud leverages his expertise of human behavior, neuroscience, and business leadership to explain how the best leaders set boundaries (...)
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Detailed inventories of archival collections
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Customer satisfaction, 1996
https://archives.lib.duke.edu/catalog/achenbaumalvin_aspace_ref667_xl4
In: Alvin A. Achenbaum papers, 1948-2011 and undated » Achenbaum Bogda Associates, 1971-2009 and undated » Account Files » GTE -
Customer satisfaction, 2002
https://archives.lib.duke.edu/catalog/achenbaumalvin_aspace_ref968_ngl
In: Alvin A. Achenbaum papers, 1948-2011 and undated » Achenbaum Bogda Associates, 1971-2009 and undated » Account Files » Ryerson Tull -
1988. Speech. Customer Satisfaction
https://archives.lib.duke.edu/catalog/jwtwritingsspeeches_aspace_ref714_t0i
In: J. Walter Thompson Company. Writings and Speeches, 1912-2000 and undated » Open Files, 1912-1993 and undated » Gushee, Edward T. (continued)
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Manuscripts and archival materials
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Harnessing cyberspace : a study of perception, utility and customer satisfaction with the U.S. (...)
https://find.library.duke.edu/catalog/DUKE005933017
Archival and manuscript material, Book
This item is currently Available University Archives, GE105 .D854 1999-ANL c.1
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The El Paso Immigration Court : a focus on our culturally diverse customer
https://find.library.duke.edu/catalog/DUKE004164862
Archival and manuscript material, Book
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National Cash Register Company sales literature collection, 1941 and 1957.
https://find.library.duke.edu/catalog/DUKE004209410
Archival and manuscript material
This item is currently Available Rubenstein Library, Library Service Center Box 1
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