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    1. Formation of customer-based brand equity via authenticity

      http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV1LS8NAEF6qPejFN1itZQ_eJHazSczuSbS01IJFi1J6WvYVELTvCv337iTZSi-ePCeBZGczM9_ON_MhdB0SlWQxMGoySx1A4TpQJDFBbHWcMp5xpuBMd8h6I_o6YJ1WBfV9LwzQKr1PzB21mWg4I2_CkBCe0JSF99NZAKpRUF31EhqylFaACk3C2Q6qhi7Sw45Ph6NNVQFyhWL2HneQKeS-iYaw5lOv1X2GqrALiFAtSKPtQLXtp_Pg0zlEa__aOfP6tmCeFGcQW5RsP9vx_77wCB2UGSt-KLbYMarY8Qna8w3Ni1PEO74BEk8yrFcunfyy8wDio8EOjI8NtrOVy_bx94fEEij1Y-ByL9dn6L3Tfmt1g1KRIdA0TZYBDaV0gERHsVRSs1wzlDJlgQimI6M4oJE7aqnkVmmAY9alHyQ0EVGccBmdI6wNd2kilVlMZBwpJh0CzJzHtQ6rKcOSGgr9ugtdzikHuYxPkeMVwkRuK0ESAbYSYKsautk8My2mdPx5d90bQJR_7EL8rv7F35cv0T4FzA2iMKSOdpfzlb0qpCQa-XZroOpju_8y-AEDZ-ML

      by Alcántara-Pilar, Juan Miguel; Rodríguez-López, María Eugenia and del Barrio-García, Salvador

      International Journal Of Contemporary Hospitality Management, Volume 32, Issue 2, pp. 815 - 834

      Journal Article : Full Text Online

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    2. Satisfaction or delight? A cross-cultural study of loyalty formation linked to two (...)

      http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV1LT8JAEN6gHPTiO_GBZA9eK3S723YTAkECQQ5EEUM4kd22m8YYqlBj-PfO9KFy8eShp02TdjM7M9_Mt_MRcmM3tTAcGTUmYgBQZGDppggtHgXc86WRvsaa7swfzdnjxB_0KmRc3oVBWmXpEzNHHSYB1sgbAAxE0_UB9HTe3i1UjcLuaimhoQppBezQCOnvkKoNkR4t3pvNv2suTDJAGNh0hqjOLelJVjQ6UQxnNJzeY5-AIcEdoqS37Z5ZEXMGh2RTfm1GuL7NCSd56WGLiV2OdPy_HzsiB0WiSru5ZR2TSrQ8IXuFZnq8OSUvT78uRtBkRUNkN8dph3ZpFnutcqoHzWbY0sTQVyxWpBv6fWWSYgM5Cmma0PQzoa24jVohCt5aphTLw-tWI26fkedBf9obWoVygxVwm6eWsI1j4-AXjykNCUMUaVeFRkshTCgcFx5IvTzXcOYpsA0uPW0cA9mqA_BNKeec0CCUsMCU4U3FHe0rQIoGPHMEmE6HvrggtXI_F8W5Wy9-NvPy7-Urso_C8TkxpUZ209VHdJ0LQtQzo6mT6l1__DD5AueW08E

      by Rodríguez-López, María Eugenia; Salvador Del Barrio-García and Juan Miguel Alcántara-Pilar

      Journal Of Hospitality And Tourism Insights (Online), Volume 6, Issue 5, pp. 2646 - 2667

      Journal Article : Full Text Online

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    3. Why Service Recovery Fails? Examining the Roles of Restaurant Type and Failure Severity (...)

      http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwpZ1bb9MwFICtsj3AC-ImMW7yA1RCUdZcnJs0bZq2RmhoQoxWFbxUjmPTSFs71hYYP4D_yz_gnNi5EAYa4iVqIsdVks_2OT43Qp67ThYohh41SnqgoCTCzpwgt5kULIoTlcQZ7ulO4qP33tuTOD3o9X5UsTClLzPq50szVK6IcsB4VfRvvKwqTO0VxrCO-0uOezh-PZyC7jvqf4Yv2zqHj16NwP4LP_1fXuAaEIPxt__ATN0pXIDfQA4cgR04XoueyeyymkZQsizfg5Xy4nQJT2QNv_KzsrBEKbaeYE4ondQERM01LH4rC9Xb0i6B96CN4p2ELlDiL-YotGO81iGsyRq_CW4Gm7piTbaAJoPC4gKdcayZqXGC3XzqOqN-WKy1l1HxRSLQMaaiRrm23uk4Lj5y8c24tsEcbx1tt_c8QF2uPQxbxrYrtzVBHoUJPNSpf7dl-5qZSM2sb86KlvKtp3BXl44x0oCrC8r8vtCUpm7sGf_MA0UwSnSodyd9t2k87Ta9QTY9lM42yOZ-evxmXIkPIUqk2hVCP0hjWx90-_hFlqocEX0jG43ukNtGqaH7mqO7pCfn98jNKuZ9eZ98B56o4YlWPNGSpz1a00SBJlrSRBeK7sx2G6AoArUzmO1SgIoaqGgFFS3mVENFa6goQkUNVFRD9YCM0-Ho4JVtKoDYwvfZymY8ZI7yEoeJOAiUchweCC5DLpXnopUwijMVRiKIFOeZm0kVBbnKhQC9BiQK5j8kVOQJqCUeV8zhzM9innhMwQovXZZkeRxskUH1EqfC5MXH8iynU9ekwu--9i3ysr7jXOeE-UvbPn6XqRnbyz82fHTdho_JrWZIPCEbq4u1fKpLmTwzLP0E2m-2Wg

      by Migacz, Steven J. and Zou, Suiwen (Sharon)

      Cornell Hospitality Quarterly, Volume 63, Issue 2, pp. 169 - 181

      Journal Article : Full Text Online

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    Books & MediaSee all books & media results »

    Books, music, movies and more

    1. Restaurant orientation

      https://find.library.duke.edu/catalog/DUKE007941330

      Primitive World Productions (Firm).

      Book, Video : View Online

    2. Restaurant orientation

      https://find.library.duke.edu/catalog/DUKE007941375

      Primitive World Productions (Firm).

      Book, Video : View Online

    3. The restaurant start-up guide

      https://find.library.duke.edu/catalog/DUKE99119548311108501

      Peter Rainsford and David H. Bangs, Jr.

      Book : View Online

    See all 239 Books & Media results

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    Guides, policies, news more

    1. A Linked Data Primer | Signal Boost: Tales From Collections Services

      https://blogs.library.duke.edu/signalboost/2020/01/31/a-linked-data-primer/

      All of those cataloging skills of identifying different types of titles (RDA has around 20 types of title), assigning subject (...)

    2. 2012 May

      https://sites.fuqua.duke.edu/fordlibrary/2012/05/

      This makes it difficult to distinguish between the two types of user interaction when viewing a page without the side columns expanded.

    3. Hopscotch Design Fest - Bitstreams: The Digital Collections Blog

      https://blogs.library.duke.edu/bitstreams/2015/10/02/hopscotch-design-fest/

      She also highlighted the design features she came up with in creating the space for her restaurant  — wood floors salvaged from a (...)

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    Collection GuidesSee all collection guides results »

    Detailed inventories of archival collections

    1. J. Walter Thompson Company. Newsletter collection, 1910-2018

      https://archives.lib.duke.edu/catalog/jwtnewsletters

      The J. Walter Thompson Company (JWT), founded in 1864, is one of the largest enduring advertising agencies in the U.S. The Newsletter Collection (...)

    2. Reel 1723, 1966 August 14, 1967 May 01

      https://archives.lib.duke.edu/catalog/smithweugene_aspace_cc6581fb017a1cb2d0b02c088bcd123c

      Note 1: "Blank."; Note 2: CD1: Long John Show (Aug. 14 1966 according to label) discussion about peace movement and race. Guests: Mrs. Florence (...)

      In: W. Eugene Smith Reference CD collection, 1946-1971 » Recordings, 1946-1971

    3. Breyers Ice Cream sign salesman's catalog, 1948

      https://archives.lib.duke.edu/catalog/breyerscatalog

      Breyers Ice Cream Company was founded in 1866 in Philadelphia, Penna.; incorporated in 1908. Became division of National Dairy Products (...)

    See results from 8 Collection Guides

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    Archival MaterialsSee all archival materials results »

    Manuscripts and archival materials

    1. Breyers Ice Cream sign salesman's catalog, 1948.

      https://find.library.duke.edu/catalog/DUKE004445413

      Archival and manuscript material

      Check Holdings for this item's availability Rubenstein Library, Sec. A Box 17 Fully Processed: Folder 1, c.1

    2. Betsy Sakelaridos diary, 1946 Jan 1-Dec 23.

      https://find.library.duke.edu/catalog/DUKE004676840

      Archival and manuscript material

      Check Holdings for this item's availability Rubenstein Library, Library Service Center Fully Processed: items 1-13, c.1

    3. August C. Baltz photograph album, 1904-1909.

      https://find.library.duke.edu/catalog/DUKE005292235

      Archival and manuscript material

      Check Holdings for this item's availability Rubenstein Library, Library Service Center Fully Processed: Box 1, c.1

    See all 4 Archival Materials results

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