Search Results

    ArticlesSee all articles results »

    From journals and magazines

    1. PROTOTIPO DE CHATBOT EM EQUIPES DE SERVICE DESK EM EMPRESAS DE MEDIO PORTE/CHATBOT (...)

      http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV1Lb9QwELZKucCBt0ShoByQOLlpEj8SqRSFXa82oKzTTQq0l5Vfoafuqrvl5_Jb8CS77VZCHBCXSMk4Y0f22GPnm28Qetcmh6aNrcUugpCcKGmx3zYbzGPFNPBLpR3P7Lf081l8Mk1Hgx003sTCdGh3mBu7WVotFsvQzk2Yc78QeaPOWJjLifi4lT3j-gPgn2cLB2fLy3voPqUJBxMtcnlz2gKONO0SrfpNdoT9mvi9DxemhNMoBEStd8bauZkf_IzoJcGHkEVrdwOQWy83o8doedNQwFof9FiT_tThDgh7w-b4P77pCXq09k6DvB9OT9HOYvUMPdziLHyOflVT2cimqGQwFMFgnDefZBOIMhAnp0Ulanh6dHFci-nXYiD8Xf3lKLw47kqU0N95VwRoJWVQSe9OhxslveazSgTF5I86GpGXNQjLYlgX5756WVb5xHu0_6LDt-C0xKBneKvoBWpGohmM8TpJBP7BOMMZVUxlVHu3VCsStcZqbnRKlCEqMSR2mlinTUpd67KEGZroSBlluUkcA27Dlyhg8LOVt67VLiOWWkVpq_1A5cQ5Zlm8h95D783A5FdX_u115ML80gF51uy2I_fQ_p2S3lTNlvjV38Wv0YMYgiu6SMd9tLu6unZv-iQVb7vhDNfJ6DeBVPTL

      by Graupner, Juliano de Oliveira; Peixoto, Lariana Luy; Ratke, Claudio; Czenkoski, Jr., Edson; Volkmann, Edward Thomas; Schug, Fabio and Rocha, Kamila Barbosa da

      Revista Foco, Volume 15, Issue 4, p. 1

      Journal Article : Full Text Online

    2. Space and place: a study of a specialized service desk

      http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV1LS8QwEB58XLz4BtfHkoOIHuK2aZumsqzo4uIDX6sieilpk6Aourp60F9vpk3VFfHkpQ00KSnfdDLJzDcDsGwCLzdMKap9pOT4gaF225zTmEmeYX4pUeSZvRT7V-y0KzrtITiquDAYVlnpxEJRq8ccz8gbjNuR1jjm_mbviWLVKPSuViU0pCutgB6aKBHDMGoN5xCl_NA__mYO89IcTjwaW0uiclt6otE96yLDjGHEAi7LA8vUD66u09fMLUKdCXirpl9EYK-XESjlWcRAaHaV4_H_vnQSxp3lSrZKUZuCIf0wDUuO90BWiCM2IdDEaYwZwJLHuSbyQZEi-muDSFJktCWPBps9jUf2t-9akeZNq18qLqJ0_67ZuGnNwkVn57y9S13FBpoHvv9CWZgFkocmioxSoaeEikyocy8wOjO-3bdraXSUKJlFmUmM8OJYcStGkS9kngVBMAeEo-szNtpkOglVpKR9WWbFJg615oqzGjQqZNLc5THHchr3abGf8URqsbSNFLFMEcsarH2O6JU5PP7ou-rA_q3rgIjUYLHCL3U_fj_9Am_-78cLMMaQSeGFlCWLMPLy_KqXyooUdRjd3jk66dr7bnuvc12H4YOY1gtZxis7_gC53f0X

      by Laddusaw, Sierra; Hebert, Shelby; Weare, William H; Bankston, Sarah; German, Elizabeth and Watts, John

      Reference Services Review, Volume 50, Issue 2, pp. 190 - 210

      Journal Article : Full Text Online

      View Article PDF

    3. To Infinity and Beyond—Gamifying IT Service‐Desk Training: A Case Study

      http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwnV1LS8NAEF6qBfHiG6xWWcSDl7TbbDYPLYVSjFYUbEmRnkKS3dCi1mr10Ft_ggd_YX-Js9kkpaAg3vKYbMjO7Oy3m5lvEDqNKYlinXNN1GRKTo3GGiybI83SAzOU_FJ2wjP7YN_09U7XdlsFdJHlwih-iHzDTY6MxF_LAR6Ek-qCNHQ8fK2A3zXpCioCqGdg3sW7rtu7zRwxuOakQiCxHVtjDtMzYiGiV_OHl6ejBcbMkSpNpxp3U4WEJPXIZJx1RcWZqB2HpQDsjMnxn9-zhTZSMIqbynq2UUGMdtBaFgu_i_reC26P4iEM-ykORhyrfJf57OsqeB4mGVK47eH6oJG6nHp10JjPPuECrGcf5Rn20hoU57iJWzBlYhm5ON1DPffSa11raS0GLZLVrTSLGJwatiMIEyZ3qCDgCYKIUsFDAGmhDOYPGWDJQNLTEAZuk1ggbEU1ULpN6T7CpvypacUiDoVjcMYDxuIQDMIyBLRp6iV0lunCj1KGclko48lX3Mq6D33kJ31UQie56FjRcvwkVM4U6qcjcwJ3JGEQoBYCr0v08XsD_n27kxwc_F30EK0DprLVLk0Zrb6_fYgjVWniODXQb9kz6l0

      by Grooms, J.C.; King, Hunter and Miller, Carrie Lewis

      Performance Improvement Quarterly, Volume 31, Issue 3, pp. 249 - 268

      Journal Article : Full Text Online

      View Article PDF

    See all 14,931 Articles results

    Back to results navigation

    Books & MediaSee all books & media results »

    Books, music, movies and more

    1. The service desk handbook

      https://find.library.duke.edu/catalog/DUKE99119332880908501

      Sanjay Nair.

      Non-musical sound recording, Video : View Online

    2. The service desk handbook : a guide to service desk implementation, management and support

      https://find.library.duke.edu/catalog/DUKE99119329031808501

      Sanjay Nair.

      Book : View Online

    3. New York standard civil practice service desk book

      https://find.library.duke.edu/catalog/DUKE000436563

      by the editorial staff of the publisher.

      Government publication; Journal, Magazine, or Periodical

      Check Holdings for this item's availability Goodson Law Library

    See all 506 Books & Media results

    Back to results navigation

    Our WebsiteSee all website results »

    Guides, policies, news more

    1. Ask at Perkins Service Desk - Floor 1 | Duke University Libraries

      https://library.duke.edu/using/locationguide/perkins-bostock/1

      Ask at Perkins Service Desk - Floor 1 | Duke University Libraries Skip to main content My Accounts Ask a Librarian Library (...)

    2. Lower Level 1 -- The Link / Paul B. Williams Service Desk | Naming Opportunities

      https://naming.library.duke.edu/room/13006

      Williams Service Desk Library Buildings  Bostock Library Perkins Library Rubenstein Library Lower Level 1 -- The Link / Paul B.

    3. Virginia Woolf’s Writing Desk | Duke University Libraries

      https://library.duke.edu/exhibits/2015/baskin

      Contact Us 411 Chapel Drive Durham, NC 27708 (919) 660-5870 Perkins Library Service Desk Services for... Faculty & (...)

    See all 9,142 website results

    Back to results navigation

    Manuscript Collections

    Find books, manuscripts, and archive materials from Rubenstein Library

    Archival MaterialsSee all archival materials results »

    Manuscripts and archival materials

    1. Marjorie Child Husted photograph, 1949 June.

      https://find.library.duke.edu/catalog/DUKE007539925

      Archival and manuscript material

      Check Holdings for this item's availability Rubenstein Library, Sec. A Box 174 Item 1

    See all 1 Archival Materials results

    Back to results navigation

    Some materials and descriptions may include offensive content. More info

    More Search Options

    Need help? Ask a Librarian!