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    1. Effectiveness of IT Service Management Capability: Value Co-Creation and Value (...)

      http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwpV1LS8QwEA7iSQ--xfVFDl67bprUNrIsaLGo6EFZFU9lkrYo7Lpi14P_3smj1UXEg8cG0qTpZOab8OUbQg54BIUsIAowWstAgJSBino8AAh1ojCAHFktvYfk8jG8uU2y1LMJa0-rNDl05YQirK82mxtU3TDiDk06xzCuGWKW7DIjmWXr1prUBi16mF21vhjxi3RCnKaERxg2d3h-e8tMdJrRLm34ij98tg1E2TIZNZ9gWdhdx0Jx5xEz9OxG5_FfX7tCljxgpSfOwlbJXPmyRha_yRiuk7GTQPZ-k04q2n8aXAyp90P0i2LTP3wa0BTjs6XkfhzTexi9lzSdBKkHrxTn6Vsz0K2EOL0uzRXl53pcb5C77GyYnge-jEOgBYungUpCreIIMDEEpXVUxiF6Z1UI4KJQKsYmrWQPwirmwFWMCTvCVMkKTD6rQlR8i1AWAVORxvyGacFDDQDoWIpK9JJYIeTqENH8t1z7mZkaG6OcNRqofhlzs4y5X8YO6bbdXp26x18d5HejyKf2WKVyNVBy_kffTWtB7UiIjeII8XWH7DYmlXsPUue4Rohdk0Qk2_8Yc4csmEdLNeK7ZH769l7uuboX-5g6nN7t2_3yCcl9DsI

      by Wulf, Jochen and Winkler, Till J.

      Journal Of Management Information Systems, Volume 36, Issue 2, pp. 639 - 675

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    2. Business process management heuristics in IT service management: a case study (...)

      http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwlV1ZS8QwEB48QHzxBteLPPigaLRNm20ri6DLLh6o64WuLyXpwQoq4rov_npnmnTXxQN8mUIzDW0ymZl0Zr4ArHtSpVGqJEdrHXFfRRHX0vG4UiIJNRqQaoGldxeetMXlVdis26KwbpntXoYkC039pdhN4qxSSgHtwl2OindcUmAIpfj6vDGA2g08UxscIk8U3ttSmZ_7GDZHAx_za1hUWGvTnIa4_56Uar1jUk3MT4ehHOwSzPG_nzQDU9YRZQdGcmZhJHuZg4kyD34OKqZwl9nF32UbFqF6cx4-Sjb2auoMWK2z_9xPpKntdvZZJ-tZEGj2-ELtxzesaxQTG2bdY4olaExZAXXL0ItmFACgCuLv_S7AbbNxUz_i9hAHnqDueud-LsKqp1JUFp5CcxkFOiOQQSfNKeapcIfm5FrQKezF_k3KJKtmWoVa51nua28RmCuVq2WCuxs38T2RKKVQraS574SBRoerAm45iXFioc3phI2neADKTCMd40jHxUjHogJb_WdeDbDHn9wrpWzEdpF3Y0HYaujROVEFtssJHjT_3tvS_9iXYVKQjBQVkCsw9v7Wy1bN4RVrMBrctddg_LBx3rrC61H9uPmAd08DjvRMtIgG10hbku7jQiF6cfIJEcAFUQ

      by Rocha, Álvaro; Pereira, Rúben; de Vasconcelos, José Braga and Bianchi, Isaías Scalabrin

      Computational And Mathematical Organization Theory, Volume 27, Issue 3, pp. 264 - 301

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    3. Digital Transformation of Public Sector Governance with IT Service Management - A Pilot Study

      http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwjV1LTxsxELb6uNADBYrUFBr5wLGb7K7ttS0hpBCIWsShLananiw_CxIiCMKBf1-P7YRwAHFbrdZaWzM7r535PoT2CNNOOs2q6K1lRbWUlWE1qbRurTDRgXQJS--3OPnb_vgpJuMyrJ5mYbz3qfnMD-Ay_ct3M3sHpbIh4AUJAmPqr7ms87DWsqACDBKS8YIs1NRyOBqP4yEGQBA-IC3hDIbrV7xPAukvrCqPTTEp_mXyHv1Z7Cw1Vw9yc0kuMzzqul7AN774EBtovcSceJSVZBO98ldb6N0KEuEWWnvg3P2A3NHFP-ASwdOVqHZ2hWcB5yofPku1fpwXgd5gqOfi_fODb1NczA9-6KzZH54f4AqP8PeLy9kcQ-_i_Tb6NTmejr9WhY2hsjEHnFdO6OCb6M47TlntCEQe2psYMhrrXUc0ddQLGrThkuvAY97dUSuDbUVNrRbkI8IN041hNqYpjaWktVrraB9coLXgJkZOPdQuxKNswSgHqoxLlXKVWqosUwUyVUWmPfRlueg6Q3Q8__ghyH35KOBrpxtRSqp8rqprNNfxkD5AvhhzaBGYNLURvGUuyK6HtkGyK-_LQu2h3YUaqWIMblULfJMSQvFPTyzbQWuwxVza2UVv5jd3_nOmp-inKkEfvT0-Ozw67Sed_w_Gd_xl

      by Sarwar, Muhammad Imran; Alzahrani, Ali; Alyas, Tahir; Alsaawy, Yazed; Abbas, Qaiser and Alghamdi, Turki

      Ieee Access, Volume 11, p. 1

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    1. IT Service Management

      https://find.library.duke.edu/catalog/DUKE99119305886808501

      Book : View Online

    2. IT service management

      https://find.library.duke.edu/catalog/DUKE99119354510308501

      Fritz Kleiner.

      Book : View Online

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    3. IT Service Management : Aus der Praxis für die Praxis

      https://find.library.duke.edu/catalog/DUKE99119333502008501

      Fritz Kleiner.

      Book : View Online

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    1. Data Management Plans | Duke University Libraries

      https://library.duke.edu/data/data-management/planning

      Data Management Plans | Duke University Libraries Skip to main content My Accounts Ask a Librarian Library Hours Search our Site ☰ (...)

    2. Research Data Management | Duke University Libraries

      https://library.duke.edu/data/data-management

      Research Data Management | Duke University Libraries Skip to main content My Accounts Ask a Librarian Library Hours Search our Site ☰ (...)

    3. Digital Scholarship & Publishing Services: Resources | Duke University Libraries

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      For general consultation on digital scholarship work and connection with these and other experts at Duke, contact askdigital {at} (...)

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    1. J. Walter Thompson Company. Newsletter collection, 1910-2018

      https://archives.lib.duke.edu/catalog/jwtnewsletters

      The J. Walter Thompson Company (JWT), founded in 1864, is one of the largest enduring advertising agencies in the U.S. The Newsletter Collection (...)

    2. Long Island Lighting Company (LILCO), 1965-1989 and undated (bulk 1980s)

      https://archives.lib.duke.edu/catalog/roddis_aspace_ref1864_bae

      Includes legal papers in the form of exhibits, cross-examinations, rebuttals, and testimonies, LILCO Board meeting minutes and annual reports, (...)

      In: Louis H. Roddis papers, 1823-1990

    3. Cost Accounting, 1970-1971.

      https://archives.lib.duke.edu/catalog/uabusfindiv_aspace_ref30_yvz

      This office was created in 1970, with John Adcock as Manager. During that fiscal year, the Cost Accounting Department, as a part of its (...)

      In: Business and Finance Division records, 1956-1983 » Accounting Department, 1958-1978

    See results from 212 Collection Guides

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    Manuscripts and archival materials

    1. The North American Free Trade Agreement and its implications for human resources management

      https://find.library.duke.edu/catalog/DUKE002431595

      by Rodrigo Arrioja.

      Archival and manuscript material, Book

      This item is currently Available Perkins & Bostock Library, HF1746 .A775 1993a 

    2. Publicity Clock Company. Sidewalk Ad Service materials, approximately 1920-1930s.

      https://find.library.duke.edu/catalog/DUKE004320449

      Archival and manuscript material

      Check Holdings for this item's availability Rubenstein Library, Library Service Center Box 1

    3. J. Walter Thompson Company. Management Reference Center records, 1967-1994.

      https://find.library.duke.edu/catalog/DUKE002524410

      Archival and manuscript material

      Check Holdings for this item's availability Rubenstein Library

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