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    1. What is a vital Lilly Library Resource? - Duke University Libraries Blogs

      How will your time at Lilly help you in your future pursuits? Customer service is very relevant to pretty much any field in (...)

    2. A Year of Reflection, Adaptation and Change - The Devil's Tale

      The Research Services Department seeks to practice equitable access models through their customer service training, and (...)

    3. August 2022 | Issue 402 | Duke University Medical Center Library Online

      The experiences showed me the importance of inclusive customer service and helped me learn what to do (and what not to do!).

    4. LIFE Summer Research Grant Reflections: Visualizing Philippine Overseas Employment by Amira Axelle M

      Take the Perkins Library Customer Service Experience Survey! One thought on “LIFE Summer Research Grant Reflections: (...)

    5. April 2021 | Issue 394 | Duke University Medical Center Library Online

      "[Gene] is eager to help, generous with his time and expertise, and always kind ." " Gene is the embodiment of customer (...)

    6. April 2021 | Issue 394 | Duke University Medical Center Library Online

      "[Gene] is eager to help, generous with his time and expertise, and always kind ." " Gene is the embodiment of customer (...)

    7. December 2017 | Issue 374 | Duke University Medical Center Library Online

      As part of the Access Services team, Keondra will be working as Access and Technical Services Senior Library Assistant, a role where she will (...)

    8. December 2023 | Issue 410 | Duke University Medical Center Library Online

      If you end up receiving an invoice in error, you may reach out to the PLOS customer service. For more information, see PLOS (...)

    9. December 2016 | Issue 368 | Duke University Medical Center Library Online

      Welcome to Deshane and Rebecca DeShane Watson By Barbara Dietsch, Acquisitions Manager, Collection Services DeShane serves as the Desktop (...)

    10. August 2013 | Issue 348 | Duke University Medical Center Library Online

      Questions? Contact UpToDate customer service at customerservice@uptodate.com (use the subject line "UpToDate Anywhere") or (...)

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