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https://sites.fuqua.duke.edu/fordlibrary/page/68/
https://sites.fuqua.duke.edu/fordlibrary/page/68/
Posted by Meg in Book Reviews | 4 Comments » Tags: Customer service , Management , Marketing Book Review: The Big (...)
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https://sites.fuqua.duke.edu/fordlibrary/page/50/
https://sites.fuqua.duke.edu/fordlibrary/page/50/
He says his company was successful because they invested their time and money into three areas: into customer service to build (...)
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2010 November
https://sites.fuqua.duke.edu/fordlibrary/2010/11/
He says his company was successful because they invested their time and money into three areas: into customer service to build (...)
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Meet the Staff: Megan Ó Connell - The Devil's Tale
https://blogs.library.duke.edu/rubenstein/2015/09/02/meet-the-staff-megan-o-connell-2/
I manage the patron reproduction requests, including those made by both onsite and remote researchers, ensuring that the most appropriate (...)
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https://sites.fuqua.duke.edu/fordlibrary/page/28/
https://sites.fuqua.duke.edu/fordlibrary/page/28/
They also acknowledge that while their research focuses on the short term implications of lines during store visits, there are good (...)
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2014 January
https://sites.fuqua.duke.edu/fordlibrary/2014/01/
They also acknowledge that while their research focuses on the short term implications of lines during store visits, there are good (...)
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What Is a Vital Lilly Library Resource? Meet the Lilly Class of 2023 - Duke University Libraries Blo
https://blogs.library.duke.edu/blog/2023/05/11/what-is-a-vital-lilly-library-resource-meet-the-lilly-class-of-2023/
Q: How will your time working in the library help you in your future pursuits? A: Customer service is always applicable! Plus (...)
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Meet Lilly’s Class of 2020: Jessica - Duke University Libraries Blogs
https://blogs.library.duke.edu/blog/2020/04/08/meet-lillys-class-of-2020-jessica/
A: Lilly provided the first customer service-related job I’ve ever had, and my time at Lilly certainly helped me develop (...)
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What to Read this Month: November - Duke University Libraries Blogs
https://blogs.library.duke.edu/blog/2023/11/17/what-to-read-this-month-november-2/
Take the Perkins Library Customer Service Experience Survey! Next Post Don’t-Miss Database: Qwest TV EDU News, Events, and (...)
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Understanding the experiences and needs of Black students at Duke - Bitstreams: The Digital Collecti
https://blogs.library.duke.edu/bitstreams/2020/09/03/understanding-the-experiences-and-needs-of-black-students-at-duke/
Efforts to teach them how to complete the action by themselves instead of just assisting them can be interpreted as patronizing, a rebuke for (...)