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    1. https://sites.fuqua.duke.edu/fordlibrary/page/68/

      Posted by Meg in Book Reviews | 4 Comments » Tags: Customer service , Management , Marketing Book Review: The Big (...)

    2. https://sites.fuqua.duke.edu/fordlibrary/page/50/

      He says his company was successful because they invested their time and money into three areas: into customer service to build (...)

    3. 2010 November

      He says his company was successful because they invested their time and money into three areas: into customer service to build (...)

    4. Meet the Staff: Megan Ó Connell - The Devil's Tale

      I manage the patron reproduction requests, including those made by both onsite and remote researchers, ensuring that the most appropriate (...)

    5. https://sites.fuqua.duke.edu/fordlibrary/page/28/

      They also acknowledge that while their research focuses on the short term implications of lines during store visits, there are good (...)

    6. 2014 January

      They also acknowledge that while their research focuses on the short term implications of lines during store visits, there are good (...)

    7. What Is a Vital Lilly Library Resource? Meet the Lilly Class of 2023 - Duke University Libraries Blo

      Q: How will your time working in the library help you in your future pursuits? A: Customer service is always applicable! Plus (...)

    8. Meet Lilly’s Class of 2020: Jessica - Duke University Libraries Blogs

      A: Lilly provided the first customer service-related job I’ve ever had, and my time at Lilly certainly helped me develop (...)

    9. What to Read this Month: November - Duke University Libraries Blogs

      Take the Perkins Library Customer Service Experience Survey! Next Post Don’t-Miss Database: Qwest TV EDU News, Events, and (...)

    10. Understanding the experiences and needs of Black students at Duke - Bitstreams: The Digital Collecti

      Efforts to teach them how to complete the action by themselves instead of just assisting them can be interpreted as patronizing, a rebuke for (...)

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