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1. Sharpening Our Vision - DUL Strategic Plan 2010-2012

   https://library.duke.edu/sites/default/files/dul/pdf/sharpening_our_vision.pdf

   The Libraries will be most successful if we know library users well, recognize the differences among groups of users, and plan services, spaces (...)

2. Vision and Values | Duke University Libraries

   https://library.duke.edu/about/depts/assessment-user-experience/vision-values

   Understand our users’ needs thoroughly, then provide the best possible user experience by focusing on those needs.

3. User Experience Researcher | Duke University Libraries

   https://library.duke.edu/about/jobs/userexperienceresearcher

   Education: Required: Knowledge of assessment and user experience research practices generally acquired through completion of a degree (...)

4. Library Council Minutes - 2/4/2015

   https://library.duke.edu/sites/default/files/dul/library-council-minutes/2015/minutes-2-4-15.pdf

   Working with a consultant and Emily Daly, Head of Assessment and User Experience, we had two half-day workshops with staff who interact (...)

5. Instructions: 2016 DUL student survey Tableau dashboards

   https://library.duke.edu/sites/default/files/dul/users/Joyce%20Chapman/Instructions-tableau-dashboards_0.pdf

   While these four questions are also included in the main dashboard, this dashboard provides a simpler way to see compare ranking and percentages (...)

6. Teaching & Learning’s Values and Mission | Duke University Libraries

   https://library.duke.edu/course-support/teaching-learning/values-mission

   Center our teaching and learning to respond to the needs and experiences of our learners. Build upon the Libraries’ current (...)

7. Meet Your University Librarian | Duke University Libraries

   https://library.duke.edu/about/depts/administration/university-librarian

   He also works closely with Duke University’s senior leadership to ensure that the Libraries’ services and collections support the academic, (...)

8. Library Council Meeting Minutes - October 16, 2024

   https://library.duke.edu/sites/default/files/2024-10/library-council-meeting-minutes-10-16-24.pdf

   Joe agreed, suggesting subject librarians be involved in faculty meetings to understand research needs early on. Dracine added that the (...)

9. Library Council Minutes - 4/9/2014

   https://library.duke.edu/sites/default/files/dul/library-council-minutes/2014/minutes-4-9-14.pdf

   We have been talking about our challenges, needs, and potentials in small group meetings and with outside speakers, focusing on five (...)

10. Collections Services Departments | Duke University Libraries

    https://library.duke.edu/about/depts/collections-services/departments

    It also participates in collections assessment which allow for data-informed collection development and management.