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      by Hwang, Jinsoo; Kim, Seongseop and Han, Heesup

      International Journal Of Contemporary Hospitality Management, Volume 27, Issue 6, pp. 1117 - 1134

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      by Folse, Judith Anne Garretson; Jones, Eli; Bock, Dora E. and Mangus, Stephanie M.

      Journal Of Business Research, Volume 109, pp. 375 - 384

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      by Gao, Hongzhi and Liu, Annie H.

      Journal Of Marketing Theory And Practice, Volume 22, Issue 3, pp. 271 - 283

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      Tim Short.

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