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1. Emotion Cycles in Services: Emotional Contagion and Emotional Labor Effects

   http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwpV1bb9MwFLbKJiFeEDeJjYH8AJVQFZrYiZOiaajqBTSGENAK-hQljqNGgm5aW1D_JL-Jc2InzqoODfEStbbrqD7fsY_PlZDnQcR85aXKQfHb8aXIgKXQBSqRvsuVBLKXwcnR6Yx9-hyNB63W7yoWpvRlxvv50rDKjigHjFdF_8ZNVWHqTWEM66hfcr3h9P0ohrvvpP0TKNv4DkSvOLD9go__Fy_QBojB-Nt_wEw9KTTAZ0AOPAE78LwReka6uk9nsEGvOVSK1JsK73dMb6l3WKyS2qXZtp8htjo6NfLyGgHYrH3H5Bual9qJ0y-16emsWCMAvhXJuTNbWz-EQp8KhfPVhrG9vVQ_TEzj8FeyAcl5-Kqp0MAYqqip0NCWtJ06Sw_uoo4IXW0GV2bHDuCKwHVFmmpLZ6wBXd7cn6OgcdTzMknqjlOktGPj2_BlXg-kVO727IlZ-zGawfH20Ftkn6HotUf2--MPH6c2UpcFOj-G-SPWcN7dnuOqoGRvPw2Hw1IGmtwjdw3taF_j5T5pqcUDcruKnXhIZgYAVMOGFgtaweY1PZ6f1PigNW6Ou_MTCti50l02lhCiBkKPyHQ8mgzeOaZ2hyO5ECtgpgAYH3b7XMjMT90kysLUDxPmitQXLPeDVEapTH2VMZlFygWxGGvTKdFTQZ7k_DGhPRZAewIycch9Idw0lFK4UjIlUo-x_IB0qxWKpcloj4VVvseeSWK_vaYH5GX9iwudzeUvY4-qRY8NZy5jEHgjoKzA7jYSwnZdN8_hTQc-IXcsOxyRvdXlWj3VNUqeGRz9AWS4ojA

   by Liu, Xiao-Yu; Gremler, Dwayne D. and Chi, Nai-Wen

   Journal Of Service Research : Jsr, Volume 22, Issue 3, pp. 285 - 300

   Journal Article : Full Text Online

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2. The superstar social media influencer: Exploiting linguistic style and emotional (...)

   http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwpZ1NT9tAEIZXEQfKpdCAVL7aPfTqeLNer70IgWhKhLhRlQOnlb1el0QoRHF84N8zsx8gDgipvTpey_aMZ8bO884Q8iMvubDj2iZYfifCyAYeKUSgKiNYZg2Y3YmTy-s7fvO7nE4GZBK1MIhVhtjvY7qL1mFLGu5mupzNUsSSSg7-w9FPZY6Kcqgm0LOnv36-RGP8f99jjKg2kNmriiedj-Z1D4kIu3ZzDB4jNhbv5aeNAMvxkHqm22QRT9px1yPPnfgvEG-A7NjZ8T-vb4d8DkUqvfD7fSEDuxiSzcjID8mnKGfudskjOBrt-qWTyKyo_wZPnSCFzuIElNUJdbDfDCFrigr43jWIpt366cHSatHQ0_sz60cKwXIE6CskpU_T-zOKlKnbBAnyfI_cTi__TK6SMMUhMVnB10mdlazNRWEaVo-5YVmVmboxbaWsZAqqm9bCW5ww40LWuVSqUU0hlWkLY4S0ssi-Eqp4bpmqoDoqMiElq-FHyYzhVsIxebtPRDSaNqG3OY7YeNARYpvrYGuNtob3Hg23d5-MXpYtfXOPjxaU0SP0GytqSEAfLf2OHqSx58YCoZ6_Vd91Wl_ARSkoopg8-PeDH5ItjqyNAxOPyMZ61dtjP97im3scngGjCRUj

   by Theokary, Carol and Lee, Michael T.

   Journal Of Business Research, Volume 132, pp. 860 - 871

   Journal Article : Full Text Online

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3. Broadening the Perspective on Emotional Contagion and Emotional Mimicry

   http://duke.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwhV1JS8NAFB5cLr24L9EqEUTwEJvMTJIJlEItLUVQqtiDp5BMZmihptLl0H_vm0wWKlavs_Fm_5L3zfcQunUZpsKJhaXgt0W5l8CWUhSoiFObCA7Tnj1OZk8f-PWN9To5iWae0yozXmDmxQeAFE9EgzKAvZmw9jbgG83bK45bVwUq0K8eXcsDsFP5IhsqTSUpzTHmYrJ292j64W_AsiJ1kfye6e2jQWFhRrJ-0CQT_bthjX1dyDj-25kDtJdjTrOtF8kh2hLpEaqVR9_qGA3hazyCEwjuMRMQoTmonmCa09RsjlpdHe4HmlF6VpFiMTcbo5YZpcladpb4PP4c89nqBA173fdO38oDLlicMH9hSU6k6yRS4gBgogBwRWIsCWxhgqOYKrUwSRKwXsECX1ImSER8V0iBpZ14gpwjM8CusIMIgIxPqOfZsc-5Z3OOhRc7GEsDNYo5CHkuQ66iYUxCJ1ce_zlrBrova3xpCY4_yp5mA14WLEbbQPVinsN8l85DwEZKYA86a6CbMhv2l3KaRKmYLqGMwwJXOTOhiTO9PsrGic0oJRRq36kFUzW8ybyLTeZdohqYEmgmZR3tLGZLcaXjU1yj3cd-_6V9nS37byUi9cA

   by Imbir, Kamil K. and Wróbel, Monika

   Perspectives On Psychological Science, Volume 14, Issue 3, pp. 437 - 451

   Journal Article : Full Text Online

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